Digital Identification Solutions XID 8300 Manual de instrucciones descargar pdf (Pagina 28)

Instruction Manual Page 28

EDIsecure

XID 8300 Ethernet Status Monitor

13 Troubleshooting

13.1 Error Code List and Actions to take

Connection may not be recognized if the power of the printer is turned on while the status monitor is

operating. When this occurs, switch off the printer’s power and switch on again, followed by restarting the

status monitor.

For actions requiring servicing calls, turn off the power of the printer and consult our authorized dealer.

Error Code

Displayed Message

Actions

No Printer is found. Please confirm

the printer is connected correctly, or it

is powered.

 Check to ensure that the connection

between the host computer and the

printer is properly established.

 Check to ensure that the power of the

printer is turned on.

0102D000

There is no card. Please supply

cards.

Replenish cards into the card tray.

0102D100

Printer door is opened. Please close

the door and initialize the printer by

pressing RESET and ENTER button.

Close the printer door followed by pressing

the RESET and ENTER buttons in sequence

to initialize the printer.

0102D600

Ink Ribbon Cassette or Retransfer

Film Cassette is not set.

Install the ink ribbon cassette or retransfer

film cassette. After installing, close the

printer door, followed by pressing the

RESET and ENTER buttons in sequence to

initialize the printer.

0102D700

Cleaning Unit is not set.

Install the cleaning unit. After installing,

close the card tray, followed by pressing the

RESET and ENTER buttons in sequence to

initialize the printer.

01039000

Feed Jam happens. Please unset the

card tray and remove the card after

turning off the printer power.

Turn off the power, and refer to “Removing

card jams (Hopper jam)” in the “XID 8300

Instruction Manual” (separate booklet) on

procedures to remove the jammed card.

01039100

Card Jam happens in the printer.

Please open the printer door and

remove the card after turning off the

printer power.

Turn off the power, and refer to “Removing

card jams (Turnover section)” in the “XID

8300 Instruction Manual” (separate booklet)

on procedures to remove the jammed card.

01039200

Card Jam happens in the printer.

Please open the printer door and

remove the card after turning off the

printer power.

Press the RESET and ENTER buttons in

sequence to initialize the printer. If the card

is not ejected, turn off the power and remove

the card.

01039300

Card Jam happens in the printer.

Please open the printer door and

remove the card after turning off the

printer power.

Turn off the power, and refer to “Removing

card jams (Retransfer section)” in the “XID

8300 Instruction Manual” (separate booklet)

on procedures to remove the jammed card.

01039400

Card Jam happens in the printer.

Please open the printer door and

remove the card around the card

outlet after turning off the printer

power.

Turn off the power, open the printer door

and remove the card at the card outlet.

0103A000

Retransfer Film is broken.

Refer to “Mending broken ink ribbon and

retransfer film” in the “XID 8300 Instruction

Manual” (separate booklet) on procedures to

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Digital Identification Solutions XID 8300 Manual de instrucciones Pagina 28

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